• For one-time purchase and new subscribers, we aim to dispatch the box within 1 - 3 working days of placing your order.
• For existing subscribers, we aim to ship the monthly box before the 14th of the each month. Once your box has been dispatched you should receive your tracking number via email within 72 working hours.

Yes, once a user selects a subscription for every 1,2,3,6 or 12 months. On the selected month it will be renewed.

You will be charged for your first box the day you subscribe SNACKBEARS for the current month’s box.

Your next payment will automatically be scheduled on the 7th of each following month.

You will be charged for your first box the day you subscribe SNACKBEARS for the current month’s box.

Your next payment will automatically be scheduled on the 7th of each following month.

We do not accept return or process exchange after purchase unfortunately. We always hope your box is a delight to receive, however, if one of the items is damaged or incorrect please reach out to us and we would be happy to help.

Please send us a message (within 7 days of receiving your box) at HERE with the following information.

• Your email address associated with your Account
• Your Order Number
• Your item that was damaged or incorrect. If damaged please send an image if possible - this always helps us provide feedback to our warehouse/courier.

Unfortunately, we are unable to take into account allergies of individuals at this time. As these are so varied - we are unable to meet individual need month in month out and so we will not be able to take these into consideration. We always encourage you to thoroughly review the ingredients list detailed on the snacks before eating it.

Contact the support staff and change the details.

You can cancel through your accounts page.

Our snack experts work around the clock to gather the best snacks from all around the world that suit your needs. However, since individual tastes and preferences differ, we can’t guarantee you’ll like every single snack in the box.

If your account is currently active and the payment for your renewal is declined, the system will auto-retry every 24 Hours and will be notified through email.

You can reactivate your subscription through re-subscribing the box again.

Cancelling the current order and ordering for a different term.